After-sales Service
We are committed to providing customers with professional and efficient services to ensure the stable operation of the equipment.
Our Service Commitment.
The product comes with a one-year quality warranty period starting from the date of acceptance. During the warranty period, for any quality issues caused by the product's own design or manufacturing defects, our company is responsible for free repair or replacement of faulty components and will provide corresponding technical support services. During the equipment installation and commissioning phase, our company will arrange for technical personnel to provide on-site guidance to ensure correct installation and provide necessary operation and maintenance training for the operators. After the warranty period expires, our company will continue to provide product technical consultation, maintenance support, and spare parts supply services (material costs and labor service fees incurred during repairs will be charged separately at preferential prices). We will establish customer files, conduct regular follow-up visits to understand equipment operating conditions, and respond promptly to customer needs.
Service Response
Upon receipt of service requests such as equipment malfunction, we will provide technical diagnosis and guidance via phone or remote connection within 24 hours. If the issue cannot be resolved through remote support, we will arrange for professional after-sales service personnel to visit the site as soon as possible after communication and confirmation with you. The specific arrival time will be negotiated with you based on factors such as actual geographical location and traffic conditions./p>
Service Response
We value the needs of every customer. We promise to provide timely responses to customer inquiries received by phone or letter.
Learn more about tablet presses.
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Manufacturing information
If you need more information and detailed advice, please feel free to contact us at any time. We look forward to receiving your call or email.
Intelligent Optoelectronic Industrial Park, No. 16 Heilongjiang Road, Liaocheng Economic and Technological Development Zone
